CUSTOMER SUPPORT
Let’s work through it.
Installation, customization or an unexpected issue. Start with the guides or contact us directly.
Direct conversationWhatsApp
Send the store URL and a short description of your request.
Start a conversationPhone support
+966 53 538 2276
For theme support and usage inquiries. Response time depends on availability and the request.
Call supportBefore contacting support
- Store URL and the affected page.
- What happened and what you expected instead.
- Steps to reproduce, device and browser.
- A screenshot with customer details hidden.
Never send passwords, verification codes, payment details or API keys.
What support covers
We review theme installation, settings and reported interface issues. Store subscriptions, payments, shipping and third-party apps may require the relevant provider. Custom work is scoped separately before any commitment.